This Privacy Policy describes how FLRINDIA (“we,” “us,” or “our”) collects, uses, and discloses information, including personal information, obtained from visitors to our website www.flrindia.com
Information We Collect
- Personal Information: We may collect personal information, such as your name, email address, and contact details, when you voluntarily provide it to us through forms on the Site.
- Usage Data: We may collect non-personal information about your interactions with the Site, such as your IP address, browser type, pages visited, and referring website, through cookies and similar technologies.
Use of Information
We may use the information we collect for the following purposes:
- To provide and maintain the Site;
- To personalize your experience on the Site;
- To communicate with you, respond to inquiries, and provide customer support;
- To analyze how users interact with the Site and improve our services; and
- To comply with legal obligations.
Disclosure of Information
We may disclose your information to third parties, including service providers, contractors, and affiliates, to assist us in operating the Site and providing our services.
Security
We take reasonable measures to protect the confidentiality and security of your information, but we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
Your Choices
You may choose not to provide certain personal information, but this may limit your ability to access certain features of the Site.
Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.
Cookies and Analytics
We use cookies and similar technologies to operate the Site and to understand how it is used. We use Google Analytics (provided by Google LLC) to collect anonymised, aggregated statistics such as pages visited, traffic sources, and on-site behaviour. Google Analytics may set cookies and process usage data, including your IP address in truncated form, on our behalf. You can disable cookies in your browser settings or opt out of Google Analytics using Google’s opt-out browser add-on. We do not sell your personal information.
Email and Newsletter
If you subscribe to our newsletter, we use MailPoet to store your email address and send you updates, articles, and offers. Every email includes an unsubscribe link, and you may opt out at any time. We do not share your email address with third parties for their own marketing.
Purchases and Payments
When you purchase an e-book or service, your payment is processed securely by our payment partners — Razorpay and PayPal — and, where applicable, through WooCommerce. We do not store your full card or banking details on our servers; these are handled directly by the payment processor under their own privacy and security policies. We retain order records, such as your name, email, and items purchased, as required for accounting and legal purposes.
AI Chat Assistant
Our Site offers an AI chat assistant. Messages you send to the assistant may be processed and stored to operate the service, improve responses, and maintain your conversation history. Please avoid sharing information that could personally identify you within the chat. For subscribers, conversation history is retained while your subscription remains active.
Data Retention
We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
Your Privacy Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, to withdraw consent, or to object to certain processing. Users in India have rights under the Digital Personal Data Protection Act, 2023. To exercise any of these rights, contact us at contact@flrindia.com and we will respond as required by applicable law.
Age Restriction
FLRINDIA is intended for adults aged 18 and over and contains mature, relationship-focused content. The Site is not directed at children, and we do not knowingly collect personal information from anyone under 18.
Your Privacy and Discretion
We understand that the topics discussed on FLRINDIA are deeply personal. Discretion is central to how we operate: we never publish or share information that identifies individual members or clients, and we take care to keep your participation private.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on the Site. We encourage you to review this page periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@flrindia.com